Effective Date: 01.10.2024

1. Customer Support

We offer technical support and assistance for our services via:

• Email: support@digismartion.com
• Live Chat: Available during business hours.

2. Refund Policy

2.1 Eligibility for Refunds

Refunds are applicable only when:

• The service was not delivered as promised.
• A technical issue prevents service use (with evidence).
• Refund requests are made within 7 days of purchase.

2.2 Non-Refundable Items

We do not issue refunds for:

• Completed custom projects (e.g., web design, branding).
• Subscription-based services after use.
• Change of mind.

3. Service Disruptions & Corrections

If a technical issue occurs, we will:

1. Investigate and attempt to resolve it within 48 hours.
2. Offer a credit for future services if unresolved.

4. Dispute Resolution

If you are unsatisfied, we encourage:

• Contacting Support First: Our team will attempt to resolve the issue.
• Mediation: If a resolution cannot be reached, an independent mediator may be involved.
• Legal Action: If necessary, disputes will be handled under [Applicable Country] laws.

5. Contact for Support & Refunds

For any inquiries, reach out to:

📧 support@digismartion.com
📞 927 417 512